Help centre
Searchable help for ECCTA evidence workflow operators.
Find short operating guides for evidence intake, review state, associated-person attestations, replacement lineage, and board-pack blockers. Help content explains workflow use; it does not provide legal advice or certify reasonable procedures.
Current guides
20
Current guides cover intake upload limits, scan and extraction states, evidence-register setup, review decisions, replacement lineage, board-pack sign-off, adviser shares, associated-person attestation chasing, and audit exports.
20 guides shown
Help library
Document intake
4 minUpload file types and limitsWhich source files the intake workflow accepts, how signed upload slots work, and what the 50 MB limit means for operators.uploadfile types50 MB limit4 minRead scan states and blocked filesHow pending, clean, failed, and quarantined scan states affect extraction and what to do when a source is blocked.scan statuspendingclean6 minRead extraction states and scanned PDFsHow queued, processing, succeeded, failed, and scanned-PDF no-text extraction states work, including OCR and manual transcription fallbacks.extraction statusscanned PDFOCR fallback5 minImport and extract source documentsHow to upload source files, move them through scan and extraction, and understand the honest status at each step.document importfile uploadextraction pipeline
Evidence workflow
4 minBuild the evidence registerHow to turn source files into a reviewable register with ownership, status, replacement lineage, and board-pack blockers.evidence registersource metadatahuman review5 minRecord review decisions and notesHow named reviewers approve or reject evidence items, why notes are required, and what draft classifications mean before review.review decisionsapprovedrejected5 minResolve rejected evidence with replacementsHow rejected evidence blocks export, how replacementForEvidenceId closes lineage, and how the review digest reports rework status.rejected evidencereplacement lineageresolved_by_replacement5 minClear board-pack gate and sign-offHow the board-pack gate checks review blockers, defence gaps, freshness, risk impact, and general counsel sign-off notes.board packsign-offgeneral counsel5 minShare board-pack exports with advisersHow adviser share links work, including the 14-day adviser handoff window, revocation, recipient view, and failed-token lockout.adviser share14-day adviserrevocation5 minUse audit trail and CSV exportsHow to filter workspace audit events, download CSV exports, and read formula-safe CSV metadata without exposing token values.audit trailCSV exportformula-safe CSV4 minSend evidence requests to associated personsHow to compose and send an evidence request, what the recipient receives, and how to track request and attestation status.evidence requestattestationassociated person4 minEvidence types and what countsThe document source types DefenceFile recognises and how they map to fraud-prevention evidence under the GOV.UK guidance.evidence typessource typesboard minutes4 minWhat is a board packHow DefenceFile generates a reviewable board pack from your evidence file and what the pack contains.board packexportsign-off
Associated persons
5 minRun associated-person attestationsHow to use risk tiers, due-diligence status, scoped links, and chase state without giving external parties workspace access.associated personsattestationsdue diligence5 minUse zero-login attestation linksHow associated-person attestation links work without accounts, including reminders, expiry, revocation, lockout, and review handoff.zero-loginattestation linksattestation.reminder_queued
Scope and compliance
5 minECCTA scope and who it applies toThe UK nexus test, associated-person definition, and the large-organisation threshold under the Economic Crime and Corporate Transparency Act 2023.ECCTAscopeUK nexus6 minThe six fraud-prevention principlesAn overview of the six GOV.UK guidance principles that frame a reasonable-procedures defence under the ECCTA failure-to-prevent-fraud offence.principlesreasonable proceduresECCTA
Security and data
4 minData security and storageHow DefenceFile stores evidence sources, who can access them, and what encryption and isolation controls are in place.securitydata storageencryption3 minUser roles and accessThe four workspace roles — owner, reviewer, viewer, and external attester — and what each can do.rolesaccess controlpermissions