Evidence workflow · 5 min
Resolve common blocked states
A triage guide for scope uncertainty, failed import states, blocked board packs, and expired or revoked share links.
Help baseline: 2026-07-05
Scope uncertainty
Scope uncertainty means a fact needed for the ECCTA screen is unresolved. It may be employee, turnover, asset, group-structure, UK nexus, or entity-type evidence. Keep the facts separate from the legal conclusion until a named reviewer or adviser resolves the question.
- Use the scope screen to preserve the unresolved fact and source version.
- Attach threshold, group chart, UK nexus, and entity evidence where available.
- Do not mark the organisation as definitively in or out of scope from the workflow alone.
Failed import or extraction
Failed import states include failed or quarantined scans, extraction_failed, and scanned_pdf_no_text. These states block review because the source has not produced reviewable text or has not cleared the scan pipeline.
- Replace quarantined or failed-scan files with a clean supported source.
- For extraction_failed, re-run extraction if the failure was transient or upload a text-bearing replacement.
- For scanned_pdf_no_text, upload accepted OCR output or a manual transcription replacement before review.
Blocked board pack
A blocked board pack means one or more export gates still needs action. Common blockers are unreviewed evidence, unresolved rejected evidence, open guidance gaps, stale approved evidence, risk board-impact gaps, or missing final sign-off.
- Open the review queue first when evidence items still need named decisions.
- Upload replacement evidence for rejected rows rather than editing the old decision.
- Use the board-pack blocker list to assign a named owner and next action.
- The blocker list is workflow evidence; it does not decide legal adequacy.
Boundary
DefenceFile help explains workflow operation. It does not provide legal advice, create privilege, certify scope, certify reasonable procedures, or guarantee that a statutory defence will succeed.
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